Date of entry: October 31, 2018
| Seller | Daiso Corporation |
|---|---|
| Representative | Masakazu Otsuka |
| Head Office Address | 10-10 Daito-machi, Daito City, Osaka 574-0061, Japan |
| Contact Point | Daiso EC Office Tel: 050-1743-9919 (Weekdays 9:00–17:00) Inquiry form |
| Business Hours | Weekdays 9:00–17:00 |
| Closed | Saturdays, Sundays, public holidays, summer holidays, and year-end/New Year holidays |
| Fees Other Than Product Price | Consumption tax and shipping fees. For details, please see the Shipping Information page. Cash-on-delivery handling fee. Bank transfer fee. |
| Payment Methods | Credit card / PayPal / Convenience store payment / Cash on delivery / Bank transfer |
| Payment Timing | Credit card and PayPal: confirmed at the time of order. Convenience store (prepaid): within 7 days from the order date. Cash on delivery: at the time of product handover. Bank transfer (prepaid): within 7 days from the order date. |
| Product Delivery Time | For in-stock items, products will be shipped within 3 business days after order confirmation unless a delivery date is specified. Made-to-order items vary by product; please refer to the individual product page. Shipment notifications are sent by email. |
| Order Cancellation | Your order is confirmed upon receipt of the “Shipping Arrangement Complete” email. Cancellation is not possible after shipment. We appreciate your understanding. |
| Returns and Exchanges | Defective products will be exchanged for non-defective ones. Returns or exchanges are not accepted in the following cases: (1) Products that have been opened and used. (2) Products that have been scratched or damaged after delivery. (3) Products for which more than 8 days have passed since delivery. (4) Made-to-order products (including custom orders). Timing: Please submit your request within 7 days of receiving the product. Method: Please request a return or exchange by phone or email. If determined to be eligible, we will cover the shipping cost. After contacting us, please send the product to the address below with shipping charges collect. Return address: 10-10 Daito-machi, Daito City, Osaka 574-0061 Daiso Corporation EC Office / Tel: 050-1743-9919 If the request is determined to be ineligible, the customer is responsible for the shipping cost. Refunds will be transferred to the designated bank account within 10 days. |